MenuLens app icon MenuLens
Privacy Support

Terms of Service for MenuLens

Effective date: 2026-09-13

Acceptance

By downloading or using MenuLens (the "app") you agree to these terms and to our Privacy Policy. If you don't agree, don't use the app.

The service

MenuLens photographs a restaurant menu and uses AI to explain each dish, rank picks against the taste profile you save, and flag likely allergens. Results are generated automatically from the photo and your profile and may be incomplete or wrong; illegible items are reported as unreadable rather than guessed. Dish photos shown in the app are representative images found by search, not photos of the restaurant's own plate.

Subscriptions and purchases

Scanning menus requires a subscription (after the free scan described below). Two auto-renewing plans are offered:

  • Weekly — $5.99 per week, including 12 menu scans per weekly period.
  • Monthly — $12.99 per month, including 30 menu scans per monthly period.

One scan is one menu of up to two pages. Scan credits reset at each renewal; unused scans do not roll over. Subscriptions renew automatically at the same price and period until cancelled, and are billed to your Apple ID. Weekly and monthly are one subscription group, so switching plans is handled by Apple: an upgrade to monthly starts immediately, a change to weekly starts at your next renewal.

Extra scan credits are sold as one-time purchases that never expire and are used only after the period's included scans are spent:

  • 8 Scan Credits — $3.99
  • 22 Scan Credits — $9.99
  • 45 Scan Credits — $19.99

Prices are in US dollars; the App Store shows the equivalent in your local currency and may add tax. Your subscription is managed in iOS Settings → your name → Subscriptions.

Restore purchases

If you reinstall the app or move to a new iPhone, tap Restore Purchases on the plans screen or in Settings to reconnect an active subscription and any unused scan credits to that device. Restoring requires the same Apple ID that made the purchase.

Cancellation and refunds

Cancel at any time in iOS Settings → your name → Subscriptions; access continues until the end of the paid period and you are not charged again. Deleting the app or your account does not cancel a subscription. All payments are processed by Apple, and refund requests are handled by Apple under its own policy at reportaproblem.apple.com. We cannot issue refunds directly.

Free scan

Each device may run one real menu scan for free, without an account or a payment method. It is a full result — dish explanations, picks and allergen flags — not a demo. The free scan is limited to one per physical device, is tracked using Apple's device attestation services, and is not restored by deleting and reinstalling the app or by creating a new account. After it is used, further scans require a subscription. There is no free trial of the subscription plans.

Acceptable use

Use the app for its purpose: understanding menus you are choosing from. Don't try to bypass the scan limits, device checks or purchase system; don't send automated or forged requests; don't upload images you have no right to use or that are unlawful; and don't reverse-engineer or resell the service. We may suspend or refuse service to anyone who abuses it.

Your content

You own the menu photos you upload and the data in your profile. You grant us the licence we need to store and process them in order to run the service for you — reading the photo, producing results, and keeping your history. We don't use your content for advertising, and we don't claim any other rights to it.

Termination

You can stop using the app at any time and delete your account and data from Settings. We may suspend or terminate access if you breach these terms or abuse the service. Sections on disclaimers, liability and governing law survive termination.

Disclaimer

The app is provided "as is" and "as available", without warranties of any kind. Allergen, dietary and texture flags are advisory. They are inferred from the menu text and typical preparation, not from the kitchen, and they may miss ingredients, cross-contact or substitutions. The app never confirms that a dish is safe for you. If you have a food allergy, intolerance or dietary requirement, always confirm with the restaurant before ordering. Prices, currency conversions and venue notes are estimates.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages, or for any loss arising from reliance on results produced by the app, including allergic or dietary reactions, meal choices or costs. Our total liability for any claim relating to the app is limited to the amount you paid us in the twelve months before the claim. Some jurisdictions don't allow these limits, in which case they apply to the extent permitted.

Governing law

These terms are governed by the laws of the United States and the state in which we operate, without regard to conflict-of-law rules. Where you have non-waivable consumer rights under the law of your country of residence, those rights are unaffected.

Changes

We may update these terms; the current version is always posted here with its effective date. Continuing to use the app after a change means you accept the updated terms.

Contact

Questions about these terms: support@monarchlabs.app.

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Privacy Terms Support support@monarchlabs.app

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